About Us

Established in 2009 by Natasha Brown, Gateway Mortgages has grown from humble beginnings in a garage room at home to a thriving business with a beautiful office located in the heart of Braintree Essex.

 

Over the years, we have assembled a dedicated team of advisers and administrators who share Natasha's vision of providing exceptional service. Natasha Brown, the founder and driving force behind Gateway Mortgages, has always been passionate about expanding her business and building strong client relationships. Her commitment to excellence has laid the foundation for our company's success.

Today, this commitment is instilled in each and every member of our team, ensuring that our clients receive unparalleled service and support.

At Gateway Mortgages, we believe that the experience our clients have with us should be unlike any other. We strive to create an environment where our clients feel valued, supported, and understood throughout their mortgage journey. Whether you are a first-time homebuyer, looking to refinance, looking at protecting you and your family or exploring investment opportunities, we are here to guide you every step of the way.

Our dedication to providing a five-star service is not just a slogan; it's a promise we keep to our clients. We take great pride in the positive reviews and feedback we receive from our satisfied clients, as they are a testament to our unwavering commitment to excellence.

When you choose Gateway Mortgages, you can expect:

  1. Personalised Attention: We understand that each client's needs and goals are unique. Our team takes the time to listen, understand, and tailor our services to your specific requirements, ensuring that you receive the best possible mortgage and protection solution.
  2. Expert Guidance: With our team of experienced advisers, you can trust that you are in capable hands. We stay up-to-date with the latest industry trends and regulations, providing you with expert advice and guidance to make informed decisions.
  3. Seamless Process: Navigating the mortgage process can be complex and overwhelming. Our team are here to simplify it for you. We handle all the paperwork, negotiations, and coordination, ensuring a smooth and stress-free experience.
  4. Transparent Communication: We believe in open and transparent communication with our clients. From the initial consultation to the closing of your mortgage, we keep you informed at every step, addressing any concerns or questions you may have along the way.
  5. Long-Term Relationships: At Gateway Mortgages, we are not just focused on a one-time transaction. We aim to build lasting relationships with our clients. We are here to support you not only for your current mortgage needs but also for your future endeavours.

Contact us today to get started on your journey towards your dream home or mortgage goals.

 

A mortgage is a loan secured against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.

 

Meet our Team

  • Natasha Brown - CeMap

    Managing Director

    I founded Gateway Mortgages back in 2009, starting the business from my own home. Over the years, I have witnessed the transformative power of homeownership, making it my ultimate joy to be part of life-changing experiences for my clients. The rewarding feeling of helping individuals and families achieve their dreams is what motivates me every day. Prior to venturing into the mortgage industry, I had a successful journey at Barclays, where I worked my way up from being a humble cashier to becoming a Premier Manager.

    Traveling has always been a passion of mine, as exploring new cultures and places fuels my sense of adventure. Additionally, I find great pleasure in dog walking, as it allows me to unwind in the company of man's best friend while staying active.  I also enjoy Pilates, which has become an essential part of my routine, enabling me to maintain a healthy mind and body. An interesting fact about me is that I once had the incredible opportunity to meet the renowned actor Jason Statham in a coffee shop during one of my trips to Cornwall. 

    Tel: 01371 300120Email Me
  • Louise Malyon

    Operations Manager

    In 2021 I started working for Gateway Mortgages and was employed as the receptionist/administrator. Being on reception was great, it meant I could build a relationship with our clients, and I was the first point of contact for all calls and appointments. In December 2022 I was then promoted to the Operations Manager role, which is a completely different role, but a role I thrive in and love. Our industry can sometimes feel fast paced, so my main responsibilities now is, to ensure the right process and practices are in place and generally take care of the staff and the running of the office.

    On the weekends I enjoy my time with my husband and 2 children. Mostly taken up with sporting activities but I wouldn’t have it any other way. I also have 2 dogs which I love to take for long country walks. We are huge Chelsea supporters so enjoy watching them and going back to London where I am originally from to watch Chelsea at Stanford bridge. 

    Tel: 01371 300120Email Me
  • Vanessa Orr - CeMap

    Senior Mortgage Adviser

    I joined Gateway in 2012, after having worked in Marketing for various well-known companies for many years. Transitioning to become a Mortgage Adviser has been a rewarding journey for me. Witnessing the joy on my clients' faces when they move into their first, second, or third home, or when they secure funds to improve their lives, brings me immense satisfaction. The excitement of receiving an offer is equally thrilling for me as it is for them. Moreover, I take great pride when clients refer me to their friends and family, as it reaffirms their contentment with my services.

    Outside of work, I indulge in my passion for exploration, trying new cuisines at restaurants, enjoying theatre performances, movies, and immersing myself in books and socialising with friends and family. I am married and have 2 older boys, so more time for myself now, meaning I can devote ample moments to the things I love, making every aspect of my life even more fulfilling.

    Tel: 01371 300120Email Me
  • James Hardy - CeMap

    Mortgage & Protection Adviser

    I have been at Gateway Mortgages since leaving school and I worked my way up from an administrator role, and now hold the position of a financial adviser. With a passion for making people happy and changing lives for the better, I found my purpose in helping individuals and families achieve their dreams of homeownership. Witnessing the transformative power of finding the right mortgage solutions fills me with joy and motivates me to go above and beyond for my clients.

    When I am not working, you can find me on the golf course with friends, which helps me with unwinding from my work. However, my true happiness lies in spending quality time with my family. Being a dad means the world to me and I strive in making sure my son is provided for. I look forward to the day when he is big enough so I can take him to his first football match.

    Tel: 01371 300120Email Me
  • Jacqueline Mills – CeMap

    Mortgage Adviser

    I joined the team at the beginning of 2024 after having worked in financial services for over 35 years. I have enjoyed the transition to a Mortgage Advisor which gives me the ability to help clients with probably one of the most exciting journeys they will embark on in buying a property. My passion is building long term relationships with my clients, helping them through all stages of their lives, whether that’s buying their first home, second or buying that new dream kitchen. I get real joy from finding the right mortgage solution for whatever the dream is!
     
    When I am not working, I enjoy reading, I have a passion for travelling having recently discovered the freedom and fun of having a Campervan! I love to keep fit with boxing and going for long walks with my dog, both helping me to wind down from life’s madness.

    Tel: 01371 300120Email Me
  • Karen Ellis

    Case Manager & Will and Estate Planner

    I have been with Gateway since 2019, whereas previously I worked as Dispensing Technician at local pharmacy. I love my role at Gateway Mortgages because not every day is the same and I enjoy working alongside the members of the Gateway team. At Gateway Mortgages my job role is a Case Manager, but I am also Gateway Mortgages Will and Estate Planner. I take pride in my client relations and always enjoy a chat with our clients. 
    After work I always relax, come rain, or shine in my hot tub and on the weekends, I love spending time with my family and hosting BBQ’s and parties. If you were to ask me what interesting fact I have about myself, it would be that I hold a CPC certificate to operate a haulage company.

    Tel: 01371 300120Email Me
  • George Smith

    Case Manager

    I have been with Gateway Mortgages since 2019 when I started work as an apprentice. During this time, I was working towards my business administration qualification. After passing with a distinction, I was employed permanently with Gateway Mortgages for the role of a Case Manager. I enjoy my role and the complexity each day can bring and take pride in ensuring every case is completed smoothly and swiftly.

    When I am not working, I spend my weekends playing football and watching my team, Liverpool FC. I also enjoy going on holiday with my friends and over the past couple of years I have been to Magaluf, Prague, Zante, Tenerife, and Budapest. I would say Budapest was my favourite because it had a variety of different activities during the day and the nightlife was brilliant. 

    Tel: 01371 300120Email Me
  • Natasha Brown - CeMap

    Managing Director

    I founded Gateway Mortgages back in 2009, starting the business from my own home. Over the years, I have witnessed the transformative power of homeownership, making it my ultimate joy to be part of life-changing experiences for my clients. The rewarding feeling of helping individuals and families achieve their dreams is what motivates me every day. Prior to venturing into the mortgage industry, I had a successful journey at Barclays, where I worked my way up from being a humble cashier to becoming a Premier Manager.

    Traveling has always been a passion of mine, as exploring new cultures and places fuels my sense of adventure. Additionally, I find great pleasure in dog walking, as it allows me to unwind in the company of man's best friend while staying active.  I also enjoy Pilates, which has become an essential part of my routine, enabling me to maintain a healthy mind and body. An interesting fact about me is that I once had the incredible opportunity to meet the renowned actor Jason Statham in a coffee shop during one of my trips to Cornwall. 

    Tel: 01371 300120Email Me
  • Louise Malyon

    Operations Manager

    In 2021 I started working for Gateway Mortgages and was employed as the receptionist/administrator. Being on reception was great, it meant I could build a relationship with our clients, and I was the first point of contact for all calls and appointments. In December 2022 I was then promoted to the Operations Manager role, which is a completely different role, but a role I thrive in and love. Our industry can sometimes feel fast paced, so my main responsibilities now is, to ensure the right process and practices are in place and generally take care of the staff and the running of the office.

    On the weekends I enjoy my time with my husband and 2 children. Mostly taken up with sporting activities but I wouldn’t have it any other way. I also have 2 dogs which I love to take for long country walks. We are huge Chelsea supporters so enjoy watching them and going back to London where I am originally from to watch Chelsea at Stanford bridge. 

    Tel: 01371 300120Email Me
  • Vanessa Orr - CeMap

    Senior Mortgage Adviser

    I joined Gateway in 2012, after having worked in Marketing for various well-known companies for many years. Transitioning to become a Mortgage Adviser has been a rewarding journey for me. Witnessing the joy on my clients' faces when they move into their first, second, or third home, or when they secure funds to improve their lives, brings me immense satisfaction. The excitement of receiving an offer is equally thrilling for me as it is for them. Moreover, I take great pride when clients refer me to their friends and family, as it reaffirms their contentment with my services.

    Outside of work, I indulge in my passion for exploration, trying new cuisines at restaurants, enjoying theatre performances, movies, and immersing myself in books and socialising with friends and family. I am married and have 2 older boys, so more time for myself now, meaning I can devote ample moments to the things I love, making every aspect of my life even more fulfilling.

    Tel: 01371 300120Email Me
  • James Hardy - CeMap

    Mortgage & Protection Adviser

    I have been at Gateway Mortgages since leaving school and I worked my way up from an administrator role, and now hold the position of a financial adviser. With a passion for making people happy and changing lives for the better, I found my purpose in helping individuals and families achieve their dreams of homeownership. Witnessing the transformative power of finding the right mortgage solutions fills me with joy and motivates me to go above and beyond for my clients.

    When I am not working, you can find me on the golf course with friends, which helps me with unwinding from my work. However, my true happiness lies in spending quality time with my family. Being a dad means the world to me and I strive in making sure my son is provided for. I look forward to the day when he is big enough so I can take him to his first football match.

    Tel: 01371 300120Email Me
  • Jacqueline Mills – CeMap

    Mortgage Adviser

    I joined the team at the beginning of 2024 after having worked in financial services for over 35 years. I have enjoyed the transition to a Mortgage Advisor which gives me the ability to help clients with probably one of the most exciting journeys they will embark on in buying a property. My passion is building long term relationships with my clients, helping them through all stages of their lives, whether that’s buying their first home, second or buying that new dream kitchen. I get real joy from finding the right mortgage solution for whatever the dream is!
     
    When I am not working, I enjoy reading, I have a passion for travelling having recently discovered the freedom and fun of having a Campervan! I love to keep fit with boxing and going for long walks with my dog, both helping me to wind down from life’s madness.

    Tel: 01371 300120Email Me
  • Karen Ellis

    Case Manager & Will and Estate Planner

    I have been with Gateway since 2019, whereas previously I worked as Dispensing Technician at local pharmacy. I love my role at Gateway Mortgages because not every day is the same and I enjoy working alongside the members of the Gateway team. At Gateway Mortgages my job role is a Case Manager, but I am also Gateway Mortgages Will and Estate Planner. I take pride in my client relations and always enjoy a chat with our clients. 
    After work I always relax, come rain, or shine in my hot tub and on the weekends, I love spending time with my family and hosting BBQ’s and parties. If you were to ask me what interesting fact I have about myself, it would be that I hold a CPC certificate to operate a haulage company.

    Tel: 01371 300120Email Me
  • George Smith

    Case Manager

    I have been with Gateway Mortgages since 2019 when I started work as an apprentice. During this time, I was working towards my business administration qualification. After passing with a distinction, I was employed permanently with Gateway Mortgages for the role of a Case Manager. I enjoy my role and the complexity each day can bring and take pride in ensuring every case is completed smoothly and swiftly.

    When I am not working, I spend my weekends playing football and watching my team, Liverpool FC. I also enjoy going on holiday with my friends and over the past couple of years I have been to Magaluf, Prague, Zante, Tenerife, and Budapest. I would say Budapest was my favourite because it had a variety of different activities during the day and the nightlife was brilliant. 

    Tel: 01371 300120Email Me

 

 

Call us today on

01371 300120

or complete our short enquiry form
and we'll be pleased to help you.

Gateway Mortgages Ltd, Gateway House, Freeport Office Village, Braintree, Essex, CM77 8YG

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Gateway Mortgages Limited is an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited who are authorised and regulated by the Financial Conduct Authority.

Gateway Mortgages Limited Registered Office: Gateway House, Freeport Office Village, Century Drive, Braintree, Essex, CM77 8YG . Registered in England Number: 06884467.

The guidance and/or information contained within this website is subject to the UK regulatory regime and is therefore targeted at customers based in the UK.

A mortgage is a loan secured against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
There may be a fee for mortgage advice. The actual amount you pay will depend on your circumstances. The fee is up to 1% but a typical fee is 0.3% of the amount borrowed.