Cookies Policy

1.1    We may collect and process personal data about you in the following circumstances:

1.1.1    when you complete the online contact forms on our website (“Site”) providing us with your name, address, email address and contact number;

1.1.2    whenever you provide information to us when reporting a problem with our Site, making a complaint, making an enquiry or contacting us for any other reason. If you contact us, we may keep a record of that correspondence;

1.1.3   when you visit our Sites we will retain details such as traffic data, location data, weblogs and other communication data, and the resources that you access (see section 2.2.2 on Cookies below); and

1.1.4    whenever you disclose your information to us, or we collect information from you in any other way, through our Sites.

1.2    We may also collect data in the following ways:

IP Address

1.2.1    We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies and Tracking

1.2.2    Use of Cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;
• make your online experience more efficient and enjoyable.

1.2.3    Description of cookies

We may use the following categories of cookies on our website:

• Strictly necessary: These are cookies which are essential for certain features of our website to work. These cookies do not record identifiable personal information and we do not need your consent to place these cookies on your device. Without these cookies we will be unable to provide all or part of our services to you.
• Performance monitoring: We use these cookies to collect details on an anonymous basis about how you use our websites. This information may be used to help us improve our websites and understand how effective our adverts are. In some cases we use trusted third parties to collect this information for us but they only use the information for the purposes explained.

1.2.4    Consent

The table below explains what cookies we use and why:

1.2.4    Consent

In most cases we will ask for your consent in order to use cookies on this website. Please note that we do not require your consent where the cookie is essential in order for us to provide you with a product or service you have requested.

1.2.5    How to turn off cookies

If you do not want to accept cookies, you can change your browser settings accordingly. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

1.3    We may use your personal data for our legitimate interests in order to:

1.3.1    provide you with information, or services that you requested from us;

1.3.2    respond to an enquiry submitted via  our online contact forms;  

1.3.3    allow you to participate in interactive features of our Sites, when you choose to do so;

1.3.4    ensure that content from our Sites are presented in the most effective manner for you and for your device;

1.3.5    improve our Sites and services;

1.3.6    process and deal with any complaints or enquiries made by you; and

1.3.7    contact you for marketing purposes where you have signed up for these (see section 5 for further details).

Website Links

1. 4 Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. Please check before you submit your information to these websites.